If you are not receiving a phone call from the ConnectCare number to connect you to the patient, here are some steps you can follow to resolve this issue.
- Check to see if the ConnectCare number (+91 80487 67149) is blocked on your phone.
- If the ConnectCare number is blocked, please unblock it
Given below are the links to manage blocked numbers.
For iOS, https://support.apple.com/en-in/HT201229
For Android, https://support.google.com/phoneapp/answer/6325463?hl=en
Please note that adding ConnectCare as a contact on your phone does not unblock the number automatically. It is important that you manually remove it from the blocked list.