If you are not receiving a phone call from the ConnectCare number to connect you to the patient, here are some steps you can follow to resolve this issue. 


  1. Check to see if the ConnectCare number (+91 80487 67149) is blocked on your phone.
  2. If the ConnectCare number is blocked, please unblock it


Given below are the links to manage blocked numbers. 

For iOS, https://support.apple.com/en-in/HT201229  

For Android, https://support.google.com/phoneapp/answer/6325463?hl=en


Please note that adding ConnectCare as a contact on your phone does not unblock the number automatically. It is important that you manually remove it from the blocked list.